Desktop and Server Support

Lamont Information Technology has spent the last 21 years finding the best ways to keep our clients happy.  We have learned that there is a lot more to supporting a client’s IT infrastructure than just knowing how to fix a PC.  We strive to build relationships with our clients, and have built a framework for supporting our clients where both we and our clients are always happy.  Although we still do reactive support, our focus over the last couple of years has been to move our clients over to preventative support.  What this means is that we schedule time to go on-site to all our clients to maintain their machines, create fail-over systems and disaster recovery plans, and make sure that they are up-to-date, backed up and running smoothly.  As a result, the emergency support slows down, we aren’t pressured to rush out to clients, and our clients are much happier.  Teaming up with our market-leading preferred suppliers, Lamont Information Technology is able to provide a complete IT solution.

Lamont Information Technology provides Ad Hoc, Reactive and Pro Active Support with or without Service Level Agreements.  


Desktop Support: 

  • All Microsoft desktop operating systems and applications.
  • Desktop accounting, design and productivity applications e.g. Pastel, Adobe, CAD.
  • Full desktop hardware and network support including personal & networked printers and scanners.


Server Support:

  • All Linux and Microsoft server operating systems.
  • Server applications and services:  SQL, Exchange, System Center, IIS, DHCP, File and Print, Active Directory, DNS and Backup Systems to name a few.
  • Server/Environment virtualisation:  iSCSI/Fibre Channel Storage Area Networks (SANs). Hyper-V and VMWare virtualisation, backup, failover clustering and replication.
  • Full server hardware, storage, routing and switching support.

Hardware and Software Sales

Lamont Information Technology supplies all/any software and hardware but over the years has learned that quality brands backed by good support is the only way to ensure stability of our clients' IT infrastructure.

 We aim to keep our prices as low as possible without compromising on quality, and always ensure that the products sold are supplied with good warranties and great after-sales support.

 

  • Servers, storage, backup libraries, desktops, laptops, tablets and handheld devices.
  • All Microsoft desktop and server operating systems and applications.  Desktop accounting, design and productivity applications.
  • Various backup systems including Backup Exec.
  • Most desktop and server antivirus solutions including email scanning services.
  • L2 and L3 switches, routers, wireless controllers and access points.  Appliance and software based fire-walling and Internet security.
  • VOIP telephones and PBXs.
  • Pretty much anything IT related!

                                                                                                                                                                                                                                                                      

 
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