- Voice Solutions
Our Voice Solutions Include:
Cloud-Hosted Voice Solutions (VoIP / Hosted PBX)
Our cloud-hosted telephony systems give you the power and flexibility of enterprise-grade communication tools without the need for physical PBX hardware on site. Hosted in secure data centers and backed by carrier-grade infrastructure, our cloud systems are perfect for modern, distributed workforces.
Benefits:
- Anywhere, Anytime Access: Make and receive calls from desktop phones, mobile apps, or softphones
- Cost-Effective: Lower upfront investment with no expensive on-site equipment
- Scalable & Flexible: Easily add or remove users as your business grows
- Secure & Redundant: Encrypted voice traffic and redundant hosting for reliability
On-Premises Voice Solutions
For organizations that prefer full control over their voice infrastructure or operate in environments with specific compliance, security, or quality requirements, we offer reliable and fully customizable on-premises PBX systems.
Benefits:
- Full Control: You own and manage the system locally, with complete control over configuration
- Custom Integration: Seamlessly integrate with legacy systems or private internal networks
- High Call Quality: Local call processing offers lower latency and consistent call quality
- Internal Security Compliance: Ideal for organizations with strict regulatory requirements
Unified Communications Features
- Voicemail to email integration
- Auto-attendants and call queues
- Conference bridging and video meetings
- Presence indicators and team messaging
- CRM integrations for improved customer service
Hybrid Deployments & Support
Can’t decide between cloud or on-prem? We support hybrid deployments, allowing your business to mix and match the best of both worlds. Use cloud extensions for remote users while maintaining a core on-prem system—or keep local systems and use cloud for backup and failover.
Our comprehensive voice services include system design, installation, configuration, number porting, hardware supply, SIP trunk provisioning, disaster recovery planning, and ongoing support.
Why Choose Lamont IT for Your Voice Solutions?
End-to-End Service
We manage everything from setup to support with no finger-pointing between vendors.
Vendor-Agnostic
We work with top-tier providers but tailor each solution to your specific business needs.
No Hidden Costs
Transparent pricing and service models so you know exactly what you’re getting.
Integrated IT Expertise
Your voice solution is seamlessly integrated with your broader IT systems.